Many individuals who start using their very first hosting account, or switch companies, typically have queries with regard to how given operations are performed or encounter obstacles when setting up various things such as emails, website settings, and so on. This is the reason why, many hosting companies have compiled documentation with standard questions and issues so as to help their customers obtain information quickly and easily. Consequently, the help desk support team representatives can focus on real issues that some customers may be experiencing, because the solution for the minor things will be available on the World Wide Web and customers can easily tackle them without contacting the technical support team. Having in-depth documentation is critical, particularly for new customers without any past experience at all, as the hosting service entails a plethora of functions and many people can become puzzled about what to do. A good information repository can both help you accomplish the operations that you need and find out how the web hosting service works in general.

Extensive Online Documentation in Shared Website Hosting

All shared website hosting services that we’re offering feature a comprehensive knowledge base where you can find all you may ever need to know in regard to your hosting account. Irrespective of whether you plan to create a brand-new database, to forward a domain by means of an .htaccess config file or to create an email account on your PC or hand phone, you can just check our help articles and all the information that you need will be there. When you go to a given section of your Hepsia Control Panel, you will see articles that are related to the functions that can be accessed through it. If you wish to check the full collection of articles and get acquainted with all the functions that Hepsia is offering, or simply to read general info about the web hosting service, you can browse the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We have done our very best to cover any problem that you could confront, but if you don’t find what you’re looking for, you can always contact us, as our tech support engineers are available to you day and night.

Extensive Online Documentation in Semi-dedicated Hosting

We’ve prepared an exhaustive knowledge base for all our current and future clients, so in case you order a semi-dedicated server package from our company, you’ll be able to find any info that you are looking for at any time. We’ve got an enormous number of informational help articles, which will help you better understand what’s happening in your account – "What is PHP?" and "What are file permissions?" are just 2 instances. Our instructional tutorials will help you accomplish anything you want – extract an archive file, import a MySQL database, forward a domain, etc. On top of that, we’ve also got troubleshooting instructions, which will enable you to discover what spurs a particular problem and the likely solutions for it. In case you’re not able to send email messages or your domain opens an HTTP 500 error message, for example, you can refer to our knowledge base and solve the issue very quickly. You can access the articles through any Control Panel section, as well as through the all-encompassing Help section.