Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • You will find nearly all the answers to your questions in the easy–to–navigate Help Center integrated into your Web Site Control Panel. It boasts a huge knowledge base with regularly asked questions and exhaustive help articles compiled by our competent tech support staff.

  • Top quality support service

  • Video Tutorials

  • If you’d like to see how a task is implemented or how an issue is dealt with, instead of just reading about it, then examine our selection of instructional video tutorials. They cover a variety of different issues and will help you swiftly learn how to work with the Web Site Control Panel.

  • Intuitive help center

  • A 60–Minute Response Time Guarantee

  • We back up our semi–dedicated servers with a 24x7x365 client care service and a 60–minute support ticket response guarantee. Our expert technical support engineers will be online around the clock to respond to your questions and to rectify any problem that you may possibly run into. Just submit a trouble ticket from the Help section and we will reply to you extremely quickly.