Assistance Channels

  • 1 hour ticket response time

  • A 60–minutes Inquiry Reply Guarantee

  • Our technical help team is on–line 24/7/365 to take care of every one of your help questions. Each ticket you post to us is going to be responded to within up to sixty minutes. If your case requires help from one of our administrators, we will forward the ticket to the person in charge and will inform you that the problem is being taken care of.

  • Top quality support service

  • Top–class Technical Help And Support Service

  • We are online for you 24x7 to provide you with advices and customer support as well as to assist you with any problem that you might come across while you are monitoring your virtual server. We can support all pre–configured applications, including your Operating System, server management panel (based on the VPS type) and the Web Site Control Panel created solely by our company.

  • Intuitive help center

  • An Informative Help Zone

  • Each part of the Web Site Control Panel that is offered absolutely free with your VPS features an incorporated collection of articles. One can find an array of in–depth how to articles and a selection of step–by–step video training materials that illustrate all the common website supervision jobs. You can gain access to them by simply clicking the Help or Video control keys in the upper right corner of each Control Panel section.